eBay getting people connected?

So I'll probably be the last person to report that eBay is buying Skype for some $2.4billion, not bad for a company that's only being around for a couple of years.

What interests me the most is what eBay plans to do with Skype. It will obviously continue to expand and develop its VoIP services but this announcement by eBay adds a bit of a twist to things.

In short eBay wants to broaden VoIP's use by intergrating it into the marketplace. As it stands people can only list their username but this will advance into the ability to call and leave messages for users.

I'd like to see a VoIP customer service solution develop as well, and not just for eBay but worldwide. The amount of money one wastes on calling automated help desks and info lines is ridiculous.

The Skype move has puzzled a lot of people but it may just make quite a lot of sense.